Residence Inn Philadelphia Bala Cynwyd - Bala Cynwyd, Pennsylvania

haroldlm64

This is a nice up to date hotel. Appears to be clean. It was quiet for our visit. The staff I encountered was nice and polite. I couldn't give 5 stars because of the broken bed. Things like this are definitely noticeable by cleaning staff. A simple report, and it should be fixed. We reported it because we didn't want the. To blame us for it. Now it is off the beaten path, but I could see myself staying here again.

Jacob Menard

I write this review after the most amazing day of my life, proposing to my wonderful girlfriend. The views and the craftsmanship of this establishment are beautiful and the amazing staff make this place a must see.

Paula and Dom were so fantastic to me at the front desk which truly made the experience so fun leading up to the proposal. If you’re in the area come here!

Nanci Cullinane

We stayed here for my daughter’s wedding. The staff were incredibly helpful, they were friendly from the moment we walked in. Dominique and Sydney were 2 employees that went above and beyond, and I enjoyed just talking with them. I felt like I made new friends! Kendra, the sales coordinator was so kind and supportive going through the booking process and details. The hotel is one of the most beautiful I have stayed at. The lounge and breakfast area is superb! I didn’t get to use the outside area, but it looked fun and cozy. I’d stay here again just to get away!

Judy Frankel

We loved the location, the beds were comfy cozy and allowed us to have great sleep. It was super quiet. But I couldn't give it five stars because whenever I asked the front desk for an extra towel, there was no action (for example, they never told housekeeping to bring us a towel at 7:30 am when I needed to get ready for my flight that day) and I had to hunt down towel service by walking to the housekeeping door and knocking! So was the service great? Most of the time, but not always.

Bridget Reed M

I stayed in the bridal suite for my wedding weekend, and it was so perfect. Plenty of space, very comfortable seating, and a little kitchenette to set up food for my bridesmaids/store wedding dinner leftovers. Bed was super comfortable, lovely view of the river. Only thing I would say is that my hair/makeup team was thinking the natural lighting could be a LITTLE better for hair/make up artists ... but I loved the final result, so I'm sure it's not a huge concern.

Denise Z

This is a beautiful hotel! We very much enjoyed our stay. Great location for visiting Philly. Our room was spacious, the beds were so comfortable and we had everything we needed with the full kitchen and a living area to relax in. The breakfast is great! Lots of options and so convenient. |Had a slight issue checking out, but Taty took care of the problem right away and she provided us with top notch service!|Highly recommend a stay here!

Tracey Gilgallon

We enjoyed our stay very much. The location was perfect being on the river. It was very pretty and a great place to walk to where we needed to go. The breakfast was lovely and the staff were so efficient. The staff were very friendly, welcoming and helpful. Customer service was great which you don't always find at other hotels.

Robin Adler

My son's wedding was upstairs at LARK and we had a block of rooms for a number of our guests.. They were very accommodating for people who needed an early check in or late check out. The rooms were spotless, the registration staff was very helpful and had made a sign to place with our hotel gift bags. They were very accommodating and helpful in allowing us to use the lobby and breakfast area for our after party. Location was easy to find, the river view was great, as were the games and trails outside the hotel. It was close enough to center city by train and an easy walk over a bridge to restaurants in Manayunk.